Last updated: 13 July 2026
At Horoscope Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Horoscope Services is a trading name of StarDM Ltd.
Information We Collect
Depending on the services you use, we may collect:
- Your name
- Email address
- Date, time and place of birth (where required to produce personalised astrological reports)
- Billing information
- Country or location
- IP address
- Website usage information through cookies and analytics
- Any information you provide when contacting us
We only collect information that is necessary to provide our products and services or to improve your experience.
How We Use Your Information
Your information may be used to:
- Produce personalised astrology and tarot reports
- Process purchases and payments
- Deliver digital products
- Respond to customer enquiries
- Provide customer support
- Improve our website and services
- Send service-related emails
- Send promotional emails where you have agreed to receive them
We will never sell your personal information to third parties.
Payment Information
Payments are processed securely through trusted third-party payment providers.
Horoscope Services does not store your full payment card details on its own servers.
Marketing Communications
If you subscribe to receive newsletters or promotional emails, you may unsubscribe at any time by using the unsubscribe link included in every email.
You may also contact us directly if you wish to stop receiving marketing communications.
Cookies
Our website uses cookies to:
- Keep the website functioning correctly
- Improve performance
- Understand how visitors use our website
- Remember your preferences
Further information is available in our Cookie Policy.
Analytics
We may use website analytics tools to help us understand how visitors interact with our website.
These tools collect anonymous or pseudonymous information such as:
- Pages viewed
- Time spent on the website
- Browser type
- Device type
- General geographic location
This information helps us improve our services and user experience.
Sharing Information
We may share information with trusted third-party providers who assist us in operating our business, including:
- Payment processors
- Website hosting providers
- Email delivery services
- Analytics providers
These providers only receive the information necessary to perform their services and are expected to protect your data appropriately.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
However, no method of electronic transmission or online storage can ever be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent where processing relies on consent
- Request a copy of your personal information
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
Children’s Privacy
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Horoscope Services
A trading name of StarDM Ltd
Email: help@stardm.com